Terms & Conditions
Last Updated: June 19, 2026.
These Terms and Conditions constitute a legally binding agreement between you ("you," "your," or the "Player") and Immortal Wins ("we," "us," or "our"). By registering an account with immortalwins-uk.com or by accessing our services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, our Privacy Policy, and our Bonus Policy. If you do not agree with these terms, you must not use our services.
Eligibility and Account Registration
1.1. To open an account and use our services, you must be at least 18 years of age. Underage gambling is a criminal offence in the United Kingdom. We reserve the right to perform age verification checks at any time. If we cannot verify that you are over 18, we will suspend your account and may withhold funds until age is verified.
1.2. Access to our services is strictly restricted to residents of the United Kingdom. If you are accessing our services from a jurisdiction where online gambling is prohibited or restricted, you do so at your own risk.
1.3. You are permitted to open only one account. Duplicate accounts are prohibited. If we identify multiple accounts associated with the same person, household, or IP address, we reserve the right to close all such accounts and void any winnings generated through them.
1.4. You must provide accurate, complete, and truthful information during registration, including your full name, date of birth, residential address, and email address. You are responsible for keeping this information up to date.
1.5. You are solely responsible for maintaining the confidentiality of your account login credentials. Any activity conducted through your account will be considered your responsibility. If you suspect unauthorized access, contact [email protected] immediately.
Account Rules and Usage
2.1. You agree that your use of the website is for personal entertainment purposes only and not for professional or commercial gain.
2.2. You must not use our services for any illegal or fraudulent activities, including money laundering or collusion. We monitor all gaming activity for suspicious patterns.
2.3. We reserve the right to suspend or terminate your account at our discretion if we believe you have breached these terms, engaged in fraudulent activity, or if it is required by law or regulatory bodies.
2.4. You are responsible for any taxes or duties that may apply to your winnings under United Kingdom law.
Financial Transactions and Anti-Money Laundering (AML)
3.1. We accept various payment methods available to United Kingdom residents, including major debit cards. Credit cards are strictly prohibited for gambling transactions in the United Kingdom in accordance with Gambling Commission regulations.
3.2. All financial transactions are processed in British Pounds Sterling (GBP). We do not provide banking or credit services.
3.3. In compliance with the Proceeds of Crime Act 2002 and the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017, we implement rigorous Anti-Money Laundering procedures.
3.4. We reserve the right to request documentation to verify your identity, source of funds, and source of wealth before processing withdrawals. This may include, but is not limited to, copies of government-issued identification, utility bills, and bank statements.
3.5. Withdrawals will generally be processed to the same payment method used for the initial deposit. If this is not possible, we may require alternative verification.
Bonuses and Promotions
4.1. All bonuses, promotional offers, and free spins are subject to our specific Bonus Policy, which should be read in conjunction with these terms.
4.2. Bonuses are intended for recreational players. We reserve the right to revoke bonuses and any winnings derived from them if we suspect promotional abuse, which includes "bonus hunting" or placing wagers that do not reflect normal gameplay.
4.3. Wagering requirements must be met before bonus funds can be converted to real cash and withdrawn. Failure to meet these requirements within the specified timeframes may result in the forfeiture of the bonus.
Responsible Gambling
5.1. Immortal Wins is committed to promoting responsible gambling. Gambling should be a form of entertainment, not a way to make money.
5.2. We provide tools to help you manage your gambling, including:
- Deposit Limits: You can set daily, weekly, or monthly limits on your deposits.
- Reality Checks: Tools to help you monitor the time you spend playing.
- Self-Exclusion: If you need a break, you may self-exclude for a period ranging from six months to five years. During this period, you will not be able to access your account.
5.3. If you feel you have a gambling problem, please seek assistance from professional support organizations such as GamCare or GambleAware, which are recognized by the United Kingdom Gambling Commission.
5.4. We reserve the right to impose account restrictions if we believe your gambling habits indicate a risk of harm.
Regulatory Compliance
6.1. Immortal Wins is licensed and regulated in the United Kingdom by the Gambling Commission. We operate in full compliance with the Gambling Act 2005 and all associated license conditions and codes of practice.
6.2. We are committed to maintaining the highest standards of integrity and fairness. All games use a Random Number Generator (RNG) that is independently audited to ensure that results are fair and unpredictable.
Intellectual Property
7.1. All content on the website, including text, graphics, logos, icons, images, software, and audio clips, is the property of Immortal Wins or our licensors and is protected by copyright and intellectual property laws. You may use this content only for personal, non-commercial use.
Limitation of Liability
8.1. We strive to provide a high-quality service; however, we do not warrant that the website will be available at all times or free from errors. We are not liable for any loss or damage arising from system failures, telecommunications issues, or unauthorized access to your account beyond our reasonable control.
8.2. Our total liability to you in relation to any claim shall not exceed the amount of the deposit held in your account at the time of the incident or the value of the bets placed, whichever is lower.
Dispute Resolution and Complaints
9.1. We take player complaints seriously. If you have a dispute regarding your account, a transaction, or any other aspect of our service, please contact us at [email protected].
9.2. We aim to resolve all complaints promptly and fairly. If you remain dissatisfied with our final decision, you may escalate the matter to an Alternative Dispute Resolution (ADR) provider approved by the Gambling Commission.
9.3. These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
General Provisions
10.1. We reserve the right to amend these Terms and Conditions at any time. We will notify you of any material changes via email or through an announcement on the website. Continued use of our services constitutes acceptance of the amended terms.
10.2. If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
10.3. Failure by us to enforce any provision of these terms does not constitute a waiver of that provision.
10.4. You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations to any third party as part of a business transfer or merger.
For any queries regarding these terms or your account, please contact our support team at [email protected].
